Success Story: Elecard Enhances Quality Control for MVTV
MVTV Thailand, a prominent satellite and IPTV broadcasting company with over 22 million viewers, sought to improve their quality control system for their 100 HLS streams. Partnered with major media conglomerates like Warner Bros. Discovery and TVB, MVTV offers a diverse range of channels in multiple languages and serves viewers across 20 countries in Asia.
To address their challenge, Elecard provided an effective solution by installing Elecard Boro probes at the headend station and content distribution network. These probes enabled the monitoring of all 100 HLS streams, ensuring the delivery of high-quality content to millions of viewers.
The implementation of Elecard Boro brought remarkable results to MVTV. The system automatically monitored QoS and QoE parameters, streamlining the quality control process throughout the content delivery stages. This automation facilitated quick troubleshooting, as potential issues were detected early on, allowing for expedited resolutions.
MVTV also experienced reduced maintenance costs, thanks to the fault detection capabilities of Elecard Boro. In the event of any issues, the system precisely pinpointed the location of the problem, minimizing diagnostic, transportation, and labor costs for technical engineers.
Notably, the implementation of Elecard Boro was a swift and hassle-free process, with the distributed monitoring system being up and running within three days. This quick turnaround allowed MVTV to enjoy the benefits of the solution promptly.
Elecard Boro probes further amplified the effectiveness of the monitoring system by recording events. This valuable feature facilitated diagnostics and improved troubleshooting by capturing crucial data.
Furthermore, Elecard Boro probes operated efficiently, keeping network and hardware load to a minimum. By analyzing only one variant of the HLS stream in “Player mode,” they ensured optimal performance without burdening the infrastructure. If necessary, Elecard Boro offered the “All Renditions” mode, enabling monitoring of all stream variants.
Scalability was another advantageous aspect of Elecard Boro. The solution presented no limitations on the number of monitored streams, providing MVTV with flexibility for future expansion and meeting emerging requirements.
Implementing Elecard Boro monitoring system into MVTV’s workflows was a seamless process, completed in less than three days. With Elecard Boro probes successfully monitoring 100 HLS streams across the headend and content distribution networks, data collection was transmitted to the Elecard server for examination by MVTV’s technical staff. On a daily basis, ten staff members utilized the monitoring system effectively.
Thanks to Elecard’s solution, MVTV achieved enhanced quality control, faster troubleshooting, cost reduction, and efficient monitoring scalability. The successful implementation of Elecard Boro showcases the commitment to excellence and customer satisfaction that Elecard consistently provides.
Feedback
“We have chosen Elecard Boro for its ease of use, affordable price, and the large number of monitored parameters. Elecard Boro is fast to implement within a few days, Boro can also record and analyze by event, so after we fix the issues we can learn from every case. Boro is fast to learn, it’s easy to understand what happened to our stream, so we can identify the root cause of the problem. Until now we couldn’t figure out how to monitor 100+ streams at the same time. “
Worawut Tavipvoradech, head of business development at MVTV