Case: Visual monitoring of cable TV channels
A telecommunications operator Signal approached us with the task of implementing visual monitoring of cable television channels. The company provides users with digital cable TV and high-speed home Internet.
Our main task was to create a centralized channel monitoring system with instant notifications of malfunctions.
To solve this task, the Elecard Multistream Player system was installed, allowing real-time channel monitoring. The results were not long in coming. The broadcast quality significantly improved due to continuous monitoring and instant problem notifications.
The key advantages of using Elecard Multistream Player:
- Instant notifications of problems allow for quick reaction and troubleshooting.
- Thanks to fast error detection, the average troubleshooting time was reduced by 30 minutes, ensuring more efficient system operation.
The implementation process included the installation of two Elecard Multistream Player licenses for monitoring 39 SD channels in SD resolution and 9 HD channels in MPEG-2 and MPEG-4 formats.
Feedback:
“Before installing Elecard MultiStream Player, the troubleshooting took a long time, as the issues occur on different TV channels and we did not have any channel monitoring with immediate notifications of failures. The results of the implementation have met expectations: the response of the monitoring staff became very fast. Despite the big difference in time zones, engineers quickly helped us with individual settings of Elecard MultiStream Player”.
Yury Loparev, Software Engineer